Next were the kids running and screaming up and down the halls (we get it, they were excited). Our problem came when the loud thumping music began down the hall. The room seemed very nice, spacious and clean. We're not much for casinos, so we only spent about 45 min on the game floor. It appeared decent enough-all looked clean and kept up. We stopped in last Saturday, for what we had hope would be a nice night away from home.

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We understand that this is not your fault and should not have impacted your visit, so please accept our apologies. We did try a new roasted prime rib recipe that night, but due to the product's popularity, we ran out of medium and medium-rare portions of the roast.

Additionally, we are sorry Ruthie’s Steak & Seafood was not able to provide the Prime Rib dinner you desired. After you advised the casino of your dissatisfaction with the band's comments, we asked the band to consider your request and halt the political commentary. The casino has no official band of its own we contract out to local, regional and national acts to provide entertainment, not present political points of view. We are simply put, an entertainment venue offering a full range of resort amenities including Las Vegas style gaming, spa, golf, dining and concert entertainment.

Riverside Casino has no standing with any political affiliation. We are sorry to hear that your experience at Riverside Casino was not up to your expectation.

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